Tick-It PHP script

Publisher review:
Tick-It is a PHP based all-in-one online helpdesk system. Tick-It is a PHP based and best viewed with any browser all-in-one online helpdesk system that supports MySQL, SQLite or PostgreSQL databases. Features: - 100% XHTML 1.0 STRICT and CSS2 compliant output - PHP4/PHP5 compatible - (supports: safe mode, error_reporting(8), register_globals=off) - The source code can be modified - Brand-free: no copyright marks & backward links - UTF-8 based multilanguage support - Unlimited tickets, unlimited users, unlimited staff members - Built-in widgets such as calculator, timezone viewer etc - Powerful registration system [optional predefined rules on registration] - A custom variable must be submitted on registration and depending on it the new user can be put in a particular group, can be set account expiration date etc. - Unified login: staff, admin & users login from the same place - Different skins to choose from - IP-to-Country recognition, IP banning - Activity log with filtering by user/IP Tickets - Unlimited departments, unlimited tickets - A staff member may resolve tickets sent to multiple departments - Possibility to accept tickets from non-registered users - Valid RSS & Atom feeds for your tickets & each single ticket - Access to a ticket from a WAP enabled device [any WAP 1.1 phone] - Converting email messages into tickets from a POP3/IMAP account [PHP must be compiled with IMAP support] - The system supports base64_encoded and quoted-printable email messages with any charset. - Messages with attachments, multipart messages and non-standard messages are rejected. - Attachments: inline images, downloadable links - Text formatting with the popular BB codes: [b]bold[/b] -> bold etc - AJAX preview & spellchecker [requires PSPELL extension & dictionaries] - Printable output for the tickets Knowledgebase - Unlimited articles that can be grouped in categories - Access permissions for each category: public, registered users only, access limited by user group[s] - Attachments: inline images, downloadable links - Text formatting with BB codes: [b]bold[/b] -> bold etc - AJAX preview & spellchecker [requires PSPELL extension & dictionaries] - Voting system - Printable output for the articles - Pinned articles that are always on top
Operating system:
Windows / Linux / Mac OS / BSD / Solaris

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